How to Help Someone Use a Computer

“Your primary goal is not to solve their problem. Your primary goal is to help them become one notch more capable of solving their problem on their own.” I just thought that computer techs were there just to fix the problem. I have never had one even try to teach me or tell me what they were doing. If I ever helped anyone, I would do it for them so it was done and they did not have to. I guess this one ties into the important rule I chose: “Never do something for someone that they are capable of doing for themselves.” I guess as a future teacher I have to take EVERY opportunity as an opportunity to learn and to teach.

This impacts my presentation by realizing that everyone in the class already knows how to search a website so I do not need to explain it in the presentation.

http://polaris.gseis.ucla.edu/pagre/how-to-help.html